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We’d love to hear from you whether it’s a question, a collab idea, or just some feedback on what we’re building at Lhotse.

Your thoughts will help us grow, refine, and rise quietly, but with purpose.

OR

Contact us via - lhotsefshn@gmail.com

Frequently asked questions

What is the return policy?

We stand by the quality and craftsmanship of every Lhotse piece.

If your item doesn’t feel right, you may return it within 14 days of delivery for an exchange or store credit as long as it’s unworn, unwashed, and in original condition with tags attached.

Because we produce in small, intentional batches, returns help us maintain mindful production.

To start a return, reach out at lhotsefshn@gmail.com

Are any purchases final sale?

Yes. Items marked as Final Sale or Limited Release are not eligible for return or exchange.

These pieces are produced in limited quantities to reduce waste and maintain exclusivity once they’re gone, they won’t return.

We encourage you to check sizing and details carefully before purchasing.

When will I get my order?

Every Lhotse order is packed with care and purpose.

Orders typically ship within 1–3 business days, and you’ll receive tracking details once dispatched.

Estimated delivery times:

  • Australia: 2–5 business days
  • New Zealand: 5–10 business days
  • Rest of the world: 7–14 business days

Please note: During drops or high-demand releases, dispatch times may extend slightly as we handle each order with precision.

Where are your products manufactured?

Lhotse products are designed in Canberra, Australia, and ethically produced in partner workshops across Asia, where we collaborate closely to uphold our standards for quality, comfort, and sustainability.

Each piece reflects our belief that discipline is style from the first stitch to the final fit.

How much does shipping cost?

We offer free standard shipping within Australia on orders over $80 AUD.

For orders under that, a small flat rate applies at checkout.

International shipping rates are calculated at checkout based on your region.

All orders include tracking because clarity is part of our ethos.